Privacy Policy

Last updated: January 1, 2025

This Privacy Policy describes how dpAnalyzer ("we", "us", or "our") collects, uses, and protects your personal information when you interact with our website, products, and services. By using dpAnalyzer, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.

Information We Collect

We collect information that helps us deliver, improve, and protect our services:

Account Information: Your name, email address, company details, and other information you provide when creating or updating your account.
Usage Data: Details about how you use dpAnalyzer, including pages viewed, features used, interactions, and diagnostic data to help us monitor and improve performance.
Support Communication: Records of contact with our support team, including emails, messages, or tickets.
Cookies & Tracking: Cookies, device identifiers, and similar technologies that remember your preferences and help us understand how you engage with our services.

How We Use Your Information

We process your personal information to:

Provide, maintain, and improve dpAnalyzer.
Customize your experience and recommend relevant features.
Communicate about updates, security alerts, and administrative matters.
Offer customer support and respond to your requests.
Protect our platform, users, and the public from security threats or abuse.
Comply with legal obligations and enforce our agreements and policies.

How We Share Information

We do not sell your personal information. We share information only when necessary and with appropriate safeguards in place:

Service Providers: Trusted vendors who assist with hosting, analytics, communications, payment processing, and customer support. These providers access your data only to perform tasks on our behalf and are bound by confidentiality agreements.
Business Transfers: In connection with a merger, acquisition, financing, or sale of our assets, provided the recipient continues to honor this Privacy Policy.
Legal Compliance: When required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect rights, property, or safety.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services and comply with legal obligations. When information is no longer required, we securely delete or anonymize it.

Your Rights & Choices

You may have rights under applicable data protection laws, which may include the ability to:

Access, correct, update, or delete your personal information.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
Opt out of marketing communications by following unsubscribe links in emails.

To exercise these rights, contact us at the address listed below.

International Data Transfers

If you access dpAnalyzer from outside the country where our servers are located, we may transfer your personal information across borders. We ensure appropriate safeguards, such as standard contractual clauses or other lawful mechanisms, to protect your data during these transfers.

Security

We implement technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for safeguarding your account credentials and notifying us immediately of any unauthorized use.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Significant changes will be communicated through additional notices or emails. Continued use of our services after the changes take effect constitutes acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:

dpAnalyzer Privacy Team
123 Data Privacy Avenue
Remote City, USA
privacy@dpanalyzer.com